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Amanda Pullano

Product Designer

Amanda is a multifaceted creative with 9 years of experience in the design field. In 2020 she decided to begin her freelance career as both a mural artist and UX designer. Her passion for creative problem solving drives her enthusiasm for building concise & strategic solutions to complex challenges. When she’s not designing product interfaces, she is creating large-scale artwork in the form of murals for businesses & homes. This creative practice sharpens her visual instincts and serves as a reminder that human interaction is at the core of all good design.

Projects & Case Studies

Figma

Jira

Responsive Design

Mobile Optimization

UX Strategy

Cross-Functional Collaboration

Wireframing & Prototyping

User Research & Beta Testing

Branding & Iconography

Microinteractions

Accessibility Best Practices

Toke Overview

Over my 3+ years at Toke, I helped design and evolve a fully integrated retail platform for the cannabis industry. Our team tackled large-scale projects including a complete POS redesign, a ground-up E-Commerce build, the development of a driver delivery portal, inventory & order management systems, & so much more.

I collaborated closely with developers, a senior UX designer, our Product Manager, the CEO, and even the sales team to create scalable, intuitive systems that balanced user needs with business goals. Using strategic UX design, we linked our e-commerce platform directly to the POS for a seamless end-to-end experience—covering everything from order management and checkout to customer profiles, analytics, and inventory.

 

Following our 2.0 rollout, we saw a notable increase in onboarded customers opting into our new e-commerce platform, and a significant rise in successful order completions after the improved order management flow was introduced.

Toke was a defining project in my UX career, shaping me into a more strategic, systems-oriented designer capable of turning complex workflows into cohesive experiences.

Adobe XD

Responsive Design

User Personas

User Flows

Journey Mapping

Membership Funnel Design

Stakeholder Alignment

Conversion Optimization

Competitive Analysis

Product Strategy

Branding & Pitch Deck

Ottava Overview

Ottava was the first project that sparked my genuine passion for designing meaningful, human-centered products that make people’s lives easier and more enjoyable. Through this work, I realized that design isn’t just about aesthetics—it’s about improving real experiences and empowering users. I designed high-fidelity mockups for the brand’s MVP—visuals that were used to pitch the concept to potential investors and bring the product vision to life.

My primary focus areas were the E-Commerce interface and checkout flow, as well as the Customer Account Hub. I designed the account creation process, including inline upgrade prompts to encourage membership sign-ups in natural, value-driven moments. To guide new users, I created a setup wizard that presented onboarding tasks in a clear list format with defined “Next Step” actions—making it easy to get started and stay engaged.

Additional key features included an appointment scheduler that allowed clients to book directly with their care team, a “Find a Professional” map to help users build personalized wellness networks, and a nutrition tracker and macro calculator to support daily health goals.

This project shaped my approach to problem-solving and empathy-driven design. In the case study, I revisit these concepts through the lens of my current experience—refining the work with a greater focus on accessibility, scalability, and strategic UX thinking.

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